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🇺🇸100% USA manufactured products🇺🇸

Frequently asked questions

You may submit a return for any furniture bought in stock within will the first 30 days of delivery.

Any custom furniture is NOT permitted to be returned unless it has been delivered with some kind of damage.

A return label will be provided but return shipping costs are the responsibility of the customer.
If the item arrives damaged, it will be replaced free of charge. ComfyBlok must be notified of these damages before replacement is in process within 30 days from the date of delivery.


In this case the following options are available:
-Partial or full refund (depends on defect)
-Replacing certain parts if available
-Full replacement on item


Warranty does NOT apply to the item purchased which has been mistreated, assembled wrong, or at the fault of the customer in any way.

ComfyBlok offers a 1-year warranty on the material the furniture is made with. This doesn’t count when material is caused from destruction by the customer (from a knife for example).  A 5-year warranty is offered for the frame of the couch. No framework is permitted to be touched inside the couch; by doing this it destroys its original structure.

If something is out of its original build, warranty will not cover this.

 

Products bought in stock will be shipped day of purchase. Shipping in the state of Florida is FREE of charge.

Link to your shipping policy.

Rotating the cushions of the sofas/couches creates an immense longevity. This evens out the pillows to be equivalent to one another.  

Throwing sofa covers in the wash is not permitted.

COATED WITH A LIQUID BARRIER

Our materials are coated in a liquid barrier (impregnation) protecting the furniture from many substances. Most of our fabrics are water resistant, stain protected, or both. The material used to make it is not suitable for machine washing and is likely to get damaged if exposed to water and the agitation of the washing machine. It is important to follow the care instructions provided by the manufacturer, which usually includes recommendations for cleaning and maintenance to ensure that the item lasts as long as possible.

That said, the cleaning process is practically effortless if an
accident occurs.

 The velvet material is more delicate than others, therefore when an accident occurs carefully blot the area with a water solution. Do not smear, for this may make the area worse.

 Vacuuming your sofa regularly is important for several reasons:

 1. Remove dirt and debris: Dust, dirt, pet hair and other debris can accumulate on your sofa over time. Regular vacuuming removes these particles and helps keep your sofa clean.

 2. Prevention of allergies: Dust and other allergens can remain in the fabric of your sofa, which can cause allergies or worsen existing ones. Vacuuming your sofa can help prevent the build-up of these allergens and improve indoor air quality.

 3. Extend the life of the sofa: Dirt and debris can wear down the fabric of the sofa, making it look worn and faded. By vacuuming your sofa regularly, you can prevent this type of damage and extend the life of the furniture.

Better appearance: Regular vacuuming of the sofa will help keep it  fresh and clean and  prevent
stains. This can improve the overall look of your living room or other areas where your sofa is located.